Full price merchandise can be returned for a full refund within 30 days of the delivery date.
Sale merchandise can be returned for a full refund within 14 days of the delivery date.
Items returned past the timeframes outlined above may be returned in exchange for Tory Burch gift card only. The amount of the gift card will be the current selling price of the items returned.
Items marked FINAL SALE cannot be exchanged or returned at any time.
We will only accept returns for items that have not been worn, altered or washed. All tags must be attached. Footwear returns must be in the original condition - Tory Burch does not accept returns for worn footwear.
Any merchandise purchased in the outlet boutiques is returnable only to the outlet boutiques. Outlet merchandise will not be acceptable for return in the full price retail boutiques.
Please note, we do not accept returns on sample sale merchandise or items purchased on toryburchprivatesale.com. All sales are final.
Upon receipt of returned goods, Tory Burch reserves the right to deny refund if the merchandise does not meet return policy requirements.
Shipping and handling charges for returned merchandise are non-refundable unless we have made a shipping error.
At this time, toryburch.com only offers UPS return labels for domestic return addresses. The customer is required to pay shipping on return orders sent from outside the U.S. We are unable to process exchanges at this time.
Please send your returns to:
TORY BURCH WEBSITE RETURNS
50 Middlesex Avenue
Carteret, NJ 07008
For additional information and return instructions, please visit the Return Information page.