Introduction
Tory Burch, LLC ("Tory Burch") values our customers and respects your privacy. We collect information about
you in our stores and through our website in an effort to improve your shopping experience and to communicate
with you about our products, services and promotions. Neither your name nor anything about you is sold or shared
with any other non-affiliated company or agency. However, as described in greater detail below, we may share your
information under certain circumstances with business partners that help this site function or assist us in fulfilling
your order. This Privacy and Usage Policy only covers information collected at this Web Site, and does not cover any
information collected offline by Tory Burch, including information collected at our stores.
This policy describes the personal information we collect about you, why we collect it, how we use it, and
when we share it with third parties. Our policy also describes the choices you can make about how we collect
and use certain of that information. If our information practices change, we will post an updated policy on
our website. You can tell if the policy has changed by checking the revision date that appears on this policy.
Types of Information Collected
We sometimes ask you for certain kinds of personal information to provide the services you request.
This information includes:
My Account - You have the opportunity to create a personal shopping account with Tory Burch. This account allows
you to shop faster and easier, and to check on order status and history. Using your name and a password of your
choice, you may access your account online at any time to add, delete, or change information. In creating this account,
you authorize Tory Burch to store your name and email address. Should you elect to do so, you may also include in your
"My Account" your birth date, gender, telephone number, credit card number and shipping and billing addresses.
If you choose to include such additional information then you are also authorizing Tory Burch to store such information
until such time you elect to change or delete it. Each of these options is for your convenience only. The information
is not used for any other purpose. If you ever use a public computer to visit the "My Account" section of our website we
strongly encourage you to log out at the conclusion of your session. By doing so, although your information will still
be stored with us, it will not be accessible to anyone else from that computer.
Email List - When you create an account with Tory Burch, you will be given the option to be added to the Tory Burch
email list. Whether or not you select this option, your personal information will never be shared with or sold to anyone.
Subscriptions to the email list can be cancelled at any time. To be removed from our email list, please
email us at
inquiries@toryburch.com and include your name and the
address in the message, or click the unsubscribe button found at the bottom of the emails we send you.
Purchases - When you place an order, you will be asked to provide your credit card information. Tory Burch
does not store your credit card information unless you choose to include it in your "My Account" (see above).
Calls to Customer Service/Participation in Promotions/Sweepstakes or Surveys- If you call our Customer Service
center or participate in one of our promotions or sweepstakes or user surveys, we may ask for additional
information, such as your age, interests or product preferences.
Use of Your Personal Information
We use the information we collect for various purposes, including:
to complete your purchase transactions
to provide the services you request
to keep you informed about the status of your orders
to identify your product and service preferences, so we can notify you of new or additional products, services, and
promotions that might be of interest to you
to notify you of product recalls or provide other information concerning products you have purchased
to improve our merchandise selections, customer service, and overall shopping experience
to communicate with you by email, postal mail, telephone, text message, or other means
Others with Whom We May Share Your Information
Service Providers: We also may disclose information to outside companies that help us bring you the products and
services we offer. For example, we may work with an outside company to: (a) manage a database of customer information;
(b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide us data
storage and analysis; (e) provide fraud prevention; (f) provide customer service by phone and (g) other services
designed to assist us in maximizing our business potential. We require that these outside companies agree to keep
confidential all information we share with them and to use the information only to perform their obligations in the agreements.
Compliance with Law: We may provide access to information when legally required to do so, to cooperate with
police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Web Site, to
limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this
Web Site or the public.
Links to other sites
While visiting our web site, you may link to sites operated by our business partners or other third parties. This does
not mean that we endorse these sites. We do not make any representations or warranties about any web site you may access
through the Tory Burch web site. They are independent from us, and we have no control over, or responsibility for, their
information or activities.
In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one
of those sites, you are subject to the privacy policy of the operator of that site, not the Tory Burch Privacy and Usage
Policy. Please make sure you understand the other site's privacy policy before providing personal information.
Cookies
Several of our functions use cookies. A cookie is a small piece of information sent by a website that is saved on your
hard drive by your computer's browser. Cookies help us remember you when you return to our website. Cookies also hold
information a site may need to personalize/enhance your experience and to gather website statistical data, such as which
pages are visited, what is included in your shopping cart, the Internet provider's domain name and the addresses of the
sites visited immediately before coming to and immediately after leaving
www.toryburch.com. However, none of this
information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information
in the cookies lets Tory Burch trace your "clickstream" activity (i.e., the paths taken by visitors to our site as they
move from page to page) to enable us to better serve our customers by revealing which portions of our site are the most
popular. Cookies contain absolutely no personal information. You may disable cookies on your browser. Please review your
browser's instructions for doing so.
Pixel Tags
We also use "pixel tags" (sometimes called "web beacons" or "clear gifs"), which are tiny graphic images, on our website.
Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our website and our advertising.
We work with service providers that help us track, collect, and analyze this information.
Pixel tags on our web site may be used to collect information about your visit, including the pages you view, the features
you use, the links you click, and other actions you take in connection with the site. This information may include your
computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other
technical information about your computer. We may also track certain information about the identity of the web site you
visited immediately before coming to our site. We do not otherwise track any information about your use of other websites.
Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive,
open, or click a link in an email message from us.
We also work with business partners that use tracking technologies to deliver advertisements on our behalf across the
Internet. These companies may collect information about your visits to our web site and your interaction with our
advertising and other communications.
We may combine the information we collect through cookies and pixel tags with other information we have collected from you.
This information may be used to improve our web site, to personalize your online experience, to help us deliver information
to you, to determine the effectiveness of our advertising, and for other internal business purposes.
Your Security
Tory Burch goes to great lengths to keep your financial information private and safe. We take appropriate physical,
electronic and administrative steps to maintain the security and accuracy of personally identifiable information we
collect, including limiting the number of people who have physical access to our database servers, as well as employing
electronic security systems and password protections that guard against unauthorized access. In addition, it is our
policy to never send your credit card number via e-mail. Our customer service center and stores also operate over a
private, secure network. Please note, however, that e-mail is not encrypted and is not considered to be a secure means
of transmitting credit card information.
We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL
encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately.
All credit card transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of
information collected. When you have finished shopping and begin the checkout process, you will move into the secure
area of our site. Once you've entered, the page address (URL) will change from http to https, to let you know you are
in a secure area. Also, a key or a closed lock will appear in the lower right hand corner of your screen to notify you
of this change. You will remain in this secure zone for the entire checkout process.
Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure.
While we will use every reasonable means to ensure the security of information you transmit to us, we cannot guarantee
that such information will not be intercepted by third parties. We will, however, prosecute any unauthorized or fraudulent
transactions to the fullest extent permitted by law.
Emails
You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive e-mail
from Tory Burch you may click on the unsubscribe link at the bottom of any email communication sent by us. Please allow
us 10 business days from when the request was received to complete the removal, as some of our promotions may already
have been in process before you submitted your request.
"Spoofing" And "Phishing"
A common Internet scam is known as "spoofing" or "phishing." This occurs when you receive an email from what appears to
be a legitimate source requesting personal information from you. Please be aware that Tory Burch will NEVER send you an
email requesting you to verify credit card, bank information, or any other personal information. If you ever receive an
email that appears to be from us requesting such information from you, DO NOT respond to it, and DO NOT click on any
links appearing in the email. Instead, please forward the email to us at
inquiries@toryburch.com,
as we will investigate all instances of possible Internet fraud.
Children
Our web site is not meant for children, and we will not collect any personally identifiable information from children
under the age of 13 without verified parental consent. We will remove from our files any personally identifiable
information of anyone we discover to be under 13 years old. Our online contests or sweepstakes are restricted to
entrants who are at least 18 years old.
Your California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice
describing what categories of personal customer information we share with third parties or corporate affiliates
for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the
categories of information shared and will include a list of the third parties and affiliates with which it was
shared, along with their names and addresses. If you are a California resident and would like a copy of this notice,
please submit a written request to the following address: Tory Burch, LLC, 11 West 19th Street, 7th Floor, New York, NY 10011,
Attn: Customer Service or by email to
inquiries@toryburch.com.
Please allow 30 days for a response.
Intellectual Property Ownership and Use
Please be aware that as you visit and navigate the
ToryBurch.com web site your use of our site is subject to applicable
laws governing ownership and use of intellectual property, including our trademarks and copyrights.
Trademarks
You may not use any of the Tory Burch trademarks or trade dress without our prior written permission. Trademarks or
trade dress include the Tory Burch name and logos, and other graphics, logos, page headers, button icons, scripts,
and service names of Tory Burch's products, services, and programs. Any other trademarks that appear on our web
site are the property of their owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates
Copyright
All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations appearing
on the web site, as well as the software used to create them, are owned by Tory Burch and are protected by U.S. and
foreign copyright laws. You may electronically copy and/or print "hard copies" from the web site solely for personal,
non-commercial purposes related to placing an order or shopping on the web site. Any other use of any content included
on the web site, including linking or framing to this web site, are strictly prohibited unless you first obtain our
prior written consent.
Non-Confidential Information
Except for information necessary to place an order, we do not want you to send to us any confidential or proprietary
information through this web site. Any information, materials, suggestions, ideas or comments sent to us will be
considered non-confidential, and by submitting it, you are giving us the absolute right to use, modify, reproduce,
transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However,
we will not use your name unless we are required by law to identify the source of the materials, information, suggestions,
ideas or comments, or unless we first obtain your permission.
Errors and inaccuracies
We always try to provide complete, accurate, up-to-date information on our web site. Unfortunately, despite those efforts
human or technological errors may occur. This site may contain typographical mistakes, inaccuracies, or omissions, some
of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right
to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update
information at any time without prior notice.
Disclaimer of liability
We make no representations or warranties of any kind, whether express or implied, with respect to this web site, its
content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise
provided under applicable laws, we will not be liable for any damages whatsoever arising out of or related to the use
of this web site or any other site linked to it. This limitation of liability applies to direct, indirect, consequential,
special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption
or the loss of data or information, even if we are notified in advance of the potential for any such damages.
Applicable Law
By visiting our web site, you agree that the laws of the State of New York, without regard to principles of conflict of
laws, will govern any dispute of any sort that might arise between you and us or any of our affiliates regarding your
visit to and use of our web site.
Your Consent
You acknowledge that this Privacy and Usage Policy is part of the Terms of Service, and you agree that using our web
site signifies your assent to Tory Burch's Privacy and Usage Policy and related terms of use provided above, is subject
to all applicable laws, and is undertaken at your own risk. Tory Burch reserves the right to change this Privacy and
Usage Policy at any time, without advanced notice. If we decide to change our Privacy and Usage Policy, we will post
those changes on this page so that you are always aware of what information we collect, how we use it and under what
circumstances we disclose it.
If you have any questions about your privacy or security at
www.toryburch.com, please call us at 866-480-8679 or
inquiries@toryburch.com and include your name and the address in the message.