If you would like to return merchandise you received as a gift that was purchased on toryburch.com, you may exchange the merchandise for a Tory Burch gift card or you can choose to refund the original form of payment submitted by the person who placed the gift order. Please indicate your choice in the space provided on the packing slip enclosed with your merchandise and follow in the accompanying return instructions. If you do not have the packing slip, please contact Tory Burch Customer Service by phone at 1.866.480.TORY (8679) or by email at inquiries@toryburch.comfor further assistance.