gift card FAQ's
PURCHASE A GIFT CARD
One size gifts all: Purchase a Tory Burch Gift Card or eGift Card.
CHECK THE BALANCE OF YOUR TORY BURCH GIFT CARD
You may check the balance of your Gift Card online by visiting the Gift Card information page. You may also check your balance at any Tory Burch store or by phone through our automated system at 866-921-0734 (24 hours/7 days a week).
SHIPMENT OF TORY BURCH GIFT CARDS
Gift Cards are shipped separately, even when you purchase other merchandise as part of the same order. When your order includes Gift Cards only, it will ship free of charge when you select standard shipping. If you purchase a Tory Burch Gift Card along with other merchandise, our regular shipping rates apply for the shipping service level you select. Gift cards are not available for international shipments.
TERMS AND CONDITIONS
At this time, we cannot accept international credit cards for electronic Gift Card orders. We will replace lost, stolen or damaged Gift Cards only if you can provide the 19 digit Gift Card number found on the back of the card. We recommend you make a record of this number when you receive it and store it in a safe place. Please contact Tory Burch Customer Care or visit any Tory Burch store for assistance.
For other questions, please contact Tory Burch Customer Care by phone at 866-480-TORY (8679) or by email at firstname.lastname@example.org