Rated 1 out of 5 by 1
Rated 1 out of 5 by SamiB33 Cute bag, poor quality
I purchased this bag in the black last Fall. The look of the bag is very cute- urban, yet chic. I received a ton of compliments on it, and loved that it could be used as a messenger bag or a clutch. However, I am extremely disappointed with the quality of the bag. Though the glaze leather look is pretty, the glaze and leather wore away after about a month of use. I contacted Tory Burch customer service about the poor quality of this purse, and a salesperson from the local store was supposed to contact me, but never did. Eventually, Tory Burch online gave me the option to send it back at MY cost, so that they could determine if there was a defect with this bag. I will not be buying Tory Burch purses in the future, and if for any reason I do, it will be from a vendor with better customer service.
July 29, 2012