Rated 5 out of 5 by Mys2016 Exceptional customer service!!!!!
This is my first Tory Burch purchase! I recently bought this bag in red from Neiman Marcus. Unfortunately they didn't include its dustbag. It wasn't a really big deal but it did bother me because it is quite an investment. When I called they basically said there wasn't anything they could do. So I went on the Tory Burch website and did the live chat with an associate. I explained my situation and the lady was so kind and helpful. She told me that they would send one out right away. This has been one of the best customer service experiences I've ever had.
November 18, 2014
Rated 5 out of 5 by Janice70 Awesome Bag
I just received this bag in black last week. I was almost hesitant to order it because some of the reviews said that the bag was too small. I actually have found it to be the prefect size for me. You can easily fit your cell phone, keys, credit cards, some makeup etc... The bag is gorgeous and has a nice magnetic closure versus a zipper. I will be ordering the same bag in the red.
November 3, 2014
Rated 3 out of 5 by Prettygirltory Beautiful but Tiny
This is an absolutely beautiful bag, and I loved the red color, but it was just a little too small for me, so I returned it. With just my wallet and phone, the bag looked overfull. There are a few handy card slots in the bag, but I prefer to use a wallet anyway so I don't have to transfer everything over or worry about losing my cards or license. The straps were also very difficult to adjust because the notches were almost too small to move the peg in and out of and I was afraid the strap would tear if I tried too hard to adjust it. Overall, I thought the purse was gorgeous, but not the right fit for me. It would be a good clutch, but doesn't work with a wallet inside.
October 20, 2014
Rated 4 out of 5 by Rachel7 Love, but...
If you're 5'7 or over this won't be a very good "cross body" the strap isn't long enough at all to be a cross body on me. i have to wear in on my shoulder because when i wear it as a cross body the length is just a little under my belly button.
October 19, 2014
Rated 5 out of 5 by BBR1 Great purse
This purse is great for going out. It is small but big enough for phone, sunglasses, credit card, and lipstick.
October 18, 2014
Rated 4 out of 5 by Tori16 Pretty bag
Bag is very pretty and typical Tory logo, however is smaller than what it looks like in the pictures. Not much interior room, but the look is perfect!
October 16, 2014
Rated 5 out of 5 by Cyndie Superb Service!
Product as expected! It was the perfect gift for my daughter! She loved it. Bag came wrapped nicely and on time!
September 7, 2014
Rated 4 out of 5 by CatC74 Great small purse
Love the look and style of this cross-body purse, but I'm not sure about the size... I bought this item (which the website describes as 5"H x 8" L), and I got the Marion Tall Hidden Zip Coin Case (website sizes as 3.39'H x 4.78"L) thinking it would fit perfectly up and down, leaving the other half of the purse free for my phone, etc... but the coin case doesn't fit (so either the coin case is longer than 5" or the purse is shorter than 5"H). Still love the purse, but now I'm going to have to find some other coin case that I like and will fit in the purse
July 15, 2014